eCommerce has become a supremely important revenue stream, though it’s added another layer of complexity to the supply chain. Meeting customer demands while maintaining sustainable costs is the primary challenge companies encounter with internet retail.
In addition to mobile and online commerce, suppliers are opening up new channels through web storefronts and drop-ship programs with big-box retailers. All these channels present new challenges like returns, warranty programs and pressure to provide value-added services such as free or discounted shipping. eCommerce has brought expanded product lines, a higher volume of single- and low multi-line orders, EDI and routing requirements and maintenance of customer compliance label and pack slip libraries. Many suppliers are struggling to organize their technology to remain profitable and take advantage of the remarkable opportunity that lies in the operational chaos.
An adaptable warehouse management system (WMS) will set up your business for eCommerce fulfillment success. Flexibility is at the heart of HighJump’s WMS. Thousands of organizations of all sizes trust our solution, which is designed to grow with your company and conquer the complexities of eCommerce order fulfillment.
Meeting the eCommerce Challenge with Adaptable Technology
Things change on the fly for internet retailers. That’s why you need highly flexible supply chain technology.Get the White Paper
ORDER FLUCTUATION MANAGEMENT AND SCALABILITY
Confidently manage seasonal spikes inherent to eCommerce
The number of orders your warehouse processes may surge at certain times of the year – perhaps during the holiday season when your webstore and the big-box retailers are especially busy. A successful social media campaign or exposure from a major media outlet could lead to an exponential increase in online sales. Is your warehouse equipped for these peaks and valleys? HighJump’s software was developed with an eye toward scalability so eCommerce distributors can handle any volume. When Black Friday sales bring a dramatic increase in orders, you’ll be ready.
How Do I Prepare for Unknown Order Volumes?
Day-to-day changes in operations make managing inventory and resources more difficult than ever before. What systems allow you to adjust your processes to match fluctuating needs?Watch the Video Now!
ADAPTABILITY FOR MULTIPLE ORDER TYPES
Support single-unit shipments, multiple-SKU orders, drop shipping and more
Supply chains are no longer a direct line from distributor to retailer. If you sell through a web storefront, one item or multiple products with different SKUs are often shipped straight to the buyer. Your warehouse may also serve as a drop shipper for a big-box store’s website. Managing such an eclectic mix of order types requires robust technology. HighJump offers a wide breadth of options to fulfill eCommerce orders and solve such dilemmas. The system allows your business to send out accurate orders while optimizing efficiency.
Managing Inventory in the Modern Marketplace
An increase in single-unit orders and multiple SKUs in the same shipment requires warehouses to change the way they operate. What are potential solutions?Watch the Video Now!
END-TO-END OPTIMIZATION FOR YOUR ECOMMERCE FULFILLMENT OPERATION
Eliminate mistakes and maximize efficiency to satisfy first-time customers and keep them coming back
There is no room for inefficiency in the extremely competitive world of eCommerce. Every step of your supply chain must be tightly organized. Erroneous orders or late deliveries are not easily forgiven by customers. Meeting increasing expectations is only possible with best-of-breed supply chain execution technology that enables you to monitor the status of every active order.
Imagine having the confidence to say “yes” to your trading partners knowing that your processes are optimized for eCommerce and your supply chain partner will deliver the guidance you need. Fulfilling perfect orders week in and week out will increase your vendor scorecard, improve customer service and, most importantly, improve sales through additional promotional opportunities and better web real estate from big-box drop-ship programs.
Our shipping solution will integrate with the WMS to automate what can become a complex process. That solution will communicate with the order management system – typically an ERP system or eCommerce platform – to find the best option based on cost and service level. It will then print shipping labels, either from a desktop or a handheld scanner, reducing the time needed to get the package out the door.
Built to communicate with ERP, EDI and eCommerce platforms – right out of the box
To become a leader in this field, the WMS must integrate with your ERP, EDI and/or eCommerce platform, connecting your entire supply chain to maximize reliability and visibility in the warehouse.
When a change is made in one system, it must be reflected everywhere else. HighJump’s solution is pre-built to work with all the major ERPs – Oracle, SAP, Microsoft Dynamics, Sage, NetSuite and more – so this is a painless process, reducing implementation time and cost.
It also integrates with automated material handling equipment like conveyors, carousels and more. If your warehouse is highly automated, HighJump WMS will make the most of your investment.
Strongest ERP Integrations in the WMS Market
A WMS should be built to seamlessly integrate with your ERP, because that is the backbone of your business.Learn More
ONE PARTNER FOR YOUR ECOMMERCE SUPPLY CHAIN
Discover end-to-end solutions, then immediately reap the rewards
Re-thinking fulfillment, warehouse processes for multiple order profiles and potentially re-structuring your actual warehouse space to accommodate high-velocity, low-line orders is just the start of building a supply chain for eCommerce. You may need an EDI provider, eCommerce platform, in-store fulfillment extension, parcel and shipping solution and more.
A partner who provides a complete supply chain execution platform will allow your company to take advantage of the immense opportunity presented by eCommerce. HighJump has the expertise to assemble all these solutions in a way that will bring a quick return on investment for your business. HighJump develops solutions for the modern marketplace with a constant eye to the future.