Multi-Client Operations / 3PL Software Solutions

3PL Software Solutions Built By 3PL Specialists For 3PL Experts

3PL. Fastest Growing, Premier 3PL Software Solution Relied Upon By Industry Leading 3PLs. Designed For Large To Midsized Logistics Service Providers.

Our Enterprise Third-Party Logistics solution is the fastest growing, premier software solution for warehouse and logistics management, and is relied upon by industry-leading 3rd Party Logistics Providers.

  • Built specifically for 3PLs’ unique business processes, supported globally, and consistently improving. Founded on research and development based on evolving customer needs.
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3PL Solutions Brochure

3PL Solutions Brochure

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Established Track Record:

Since 1988, our solutions have been trusted by leading Logistics Professionals, and our products are deployed in over 20 countries across the globe. We are dedicated to the success of our Third party Logistics customers.

  • The support, R&D, services, implementation consultants, and account management resources are continually expanding and almost all have direct experience in the Outsourced Logistics industry prior to joining.


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3PL Capabilities Brochure

3PL Capabilities Brochure

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3PL-Ready:

Architected from the ground up, with 3PL-Software requirements-based billing, multi-client inventory and revenue management capabilities. We are unlike other warehouse management vendors’ systems that are distribution-centric and then retrofitted with bolt-on functionality for Third Party Logistics companies

  • According to Gartner, our Enterprise 3PL warehouse management “was designed from the beginning to address the multi-tenant (customer) needs of Contract Logistics, with specialized capabilities for things like service-level agreements, customer profitability and billing.”


3PL Life-Cycle Management:

Our deep industry expertise is supported by our comprehensive Third Party Logistics solution suite that encompasses the complete logistics life cycle, including EDI — inbound transportation — dock scheduling — warehouse management — cross dock — value-added services — customer service –– billing — customer & facility profitability — outbound transportation management and proof of delivery.

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Warehouse Management Systems for 3PL Providers

Warehouse Management Systems for 3PL Providers

Purpose-Built or RetroFit? Five business drivers that make this decision a no-brainer.

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Empowering your Enterprise:

We assist your outsourced logistics business to improve operational efficiency and increase bottom line profitability in the following ways:

  • Quickly and cost-effectively add new customers or facilities leveraging the same solution and application instance across all customers and facilities.
  • Operate as an extension of each of your customers by easily configuring the system to meet their specific operational needs.
  • Know your profitability by customer; if you have several customers in a single facility, you need to know customer profitability.

Vertical Market Focus:

Designed to meet the needs of large to mid-sized logistics service providers focused on warehousing services for Ambient and Cold Storage, Automotive and Manufacturing, Apparel, Chemicals, Furniture, High Technology, and Retail.

Lower Total Cost of Ownership:

Contains more built-in functionality and typically requires less customization than other software. Implementation costs are very expensive for competing software, and also require dedicated, high-caliber staff to manage the system.

  • The total cost of ownership for a typical customer is lower over the course of the ownership compared to a competing enterprise solution.

Quick to Deploy and Onboard New Customers:

Our services and support team can deliver in a small time frame compared to other vendors. Once purchased and the implementation process is initiated, the down time for the multi-client contract logistics operation is minimal.

  • New client requirements can be implemented quickly, without time-consuming and expensive code changes
  • Operations must be extremely responsive to client demands
  • Systems must be integrated across all the operations of 3rd Party Logistics , including billing, customer self-service, dock scheduling, and core warehousing

Lead Logistics Providers (4PL):

Built specifically for Outsourced and Value Added Logistics providers, and thus has capabilities that can also cater to Fourth Party Logistics (4PL), otherwise known as a Lead Logistics Providers.

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The Next Generation of Supply Chain Elite: 4PL Providers

The Next Generation of Supply Chain Elite: 4PL Providers

The time has come for the next generation of supply chain executors that will enable 3PL providers and shippers to strengthen their partnerships.

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Purpose-built by 3PL experts specifically for 3PLs

Some of the typical challenges you may be facing as an outsourced logistics provider include:

Your challenges How we can help you with your challenges
Distribution-based software and not 3PL

Traditional WMS systems are built for distributors and not for outsourced and contract logistics service providers.

3PL Domain Expertise

Built by 3PL experts specifically for third-party logistics operations and multi-client facilities in 14 countries and hundreds of sites. Because our team members have a deep history in 3PL and the product is designed for 3PLs, the implementation is typically shorter and less risky than providers of WMS that do not have a 3PL-focused implementation methodology.

Multiple systems

Systems across 3PL operations are not connected or integrated, making it hard to find a single view of the operations. Traditional WMS systems are built for distributors and not for outsourced and contract logistics service providers.

Single Pane of Glass

Provides a complete operational solution for a 3PL that includes core warehousing but also billing, customer services, labor management, KPIs and metrics, alert management, workflow by customer, customer self-service and visibility, EDI network, Omni-channel fulfillment, transportation and delivery management.

Legacy systems

As a 3PL, you are concerned that implementing new software will impact productivity, increase costs, and reduce your razor-thin profit margins.

Innovative Technology

Our solution has more built-in innovations and functionality for outsourced logistics operations than competing software. It requires less customization, fewer dedicated staff, costs much less to run, and is faster to implement (with minimal switchover downtime).

Private Distribution-specific WMS solution

Distribution-specific warehouse management systems have been built with workarounds and bolt-on functionality to suit 3PL operations, and so they are complex and require extensive development and support.

3PL (Outsourced Logistics) specific solution

Although many leading WMS packages claim to work for 3PL’s, they are retrofit from distribution operations and force-fit to the needs of 3PLs. Built from the ground up by 3PL experts, our solution is built ready for multi-client, contract logistics operations.

Your customers want to it now!

You have challenges onboarding new customers and meeting customer expectations for faster response times.

Efficiency and Productivity

Designed by 3PL experts with hundreds of successful deployments, our solution has the unique capability to manage concurrent client workflows. It allows you to quickly tailor the system to the unique needs of each of the clients without custom programming.

Scalability

Are you a 3PL startup or a mature enterprise?

How do you plan for future infrastructure requirements?

How do I add functionality based on the value added services my customers need?

How do I standardize and/or customize according to requirements?

Configurable and Extensible

Startup — Our solution will support your growth objectives. You can have the same solution as a bigger player that will level the playing field for you.

Mature enterprise — Many 3PLs choose a system but soon outgrow the abilities of that system. Our enterprise class solution is engineered for high volume, multi-site operations.

You can start off with a small configuration in the cloud that can grow with you.

You could begin with a core 3PL system and then add modules later as needed, such as: EDI, transport, labor management, and parcel shipping.

With our solution, you can cover a broad range of customer and vertical industry needs — product shelf-life, expiry dates, as well as provide depth of functionality with granular drill-down capabilities.

Customer requirements

As an outsourced logistics provider, you are expected to provide your customers with visibility into inventory, orders and supply chain events.

Customer On-demand Portal

You get web-based visibility with precise, real-time inventory information to support all of your customers’ requests.

Capturing Multi-Client billing opportunities

As a contract logistics provider, you are concerned that you are “leaving money on the table” by not billing for all storage, handling, and value-added services.

Billing and Revenue Management

Billing flexibility to track every penny everywhere.

All billing rules can be accommodated in the software so you do not miss any revenue opportunities. Billing events triggered in the warehouse workflow are immediately available for billing calculations.

Customer profitability

Within a multi-client environment/facility, most logistics professionals struggle to find out the profitability by customer.

Profit and Loss by Customer

We can track labor costs, material handling costs, and overhead costs and compare against handling and storage revenues.

Workflow planning and employee performance

As a third-party logistics provider, you are worried about not getting the most productivity out of your warehouse workforce.

Labor Management

Improving employee productivity increases volumes while keeping personnel costs low.

Labor management functionality enables you to allocate tasks, monitor employee productivity, and benchmark against engineered standards in the warehouse.

Compliance setting, monitoring and enforcement

Your customers want real-time insights into how you are managing their inbound, storage, outbound and reverse logistics flows.

Client Process Assurance Management

Workflow processes are defined using a configuration tool allowing processes to be tailored by client and process attribute (carrier, vendor, end customer, etc.) and be executed via paper or RF.

Solving your customers’ problems

You may occasionally need to get temporary solutions to deal with customers’ needs and unexpected situations.

Flexibility

Deploy varying degrees of automation (as and when required) — RF based, voice based, paper based — all of which can operate concurrently.

Accuracy

You are concerned about meeting best-in-class inventory accuracy.

Inventory Management

We have inventory control capabilities and cycle count validation that are embedded in your operational activities.


Outsourced logistics companies face challenges in various operational areas such as management of warehouse operations, workforce, process workflows, business intelligence, data management, enterprise mobility management, revenue assurance management, and transportation management. Some of these challenges can be categorized as follows:

Cost-centric challenges
How do I lower my Total Cost of Ownership (TCO)?
How do I increase my Return on Investment (ROI)?
How do I track, support and manage people, processes and technology in complex logistics operations?

Compliance-centric challenges
How can I monitor performance and measure against corporate, client, and industry benchmarks?
How can I meet customer service level agreements?
How can I stay compliant with specific customer requirements in a multi-client environment?

Process-centric challenges
How do I configure, track and manage standard operating procedures (SOPs) and customized workflows in a multi-client environment?
How do I allocate tasks, assign costs, and manage exceptions in a cross-functional, complex workplace?
How do I track, trace and report on any number of variables impacting inbound, warehouse and outbound processes?

Customer-centric challenges
How do I acquire new customers, demonstrate competitive differentiators?
How do I retain existing clients, meet and exceed customer service satisfaction levels?
How do I maintain distinct workflows and accountability for individual customers?

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We provide a complete operational solution for an Outsourced Logistics service that enables you to manage all of the above challenges. Our solution was designed with the unique ability to manage concurrent client workflows and to quickly tailor the system to the unique needs of each of your clients. Although many leading WMS packages claim to work for 3PL’s, they are retrofit from distribution operations and force-fit to the needs of 3rd Party Logistics. Many Contract and Value Added Logistics operations choose a system but soon outgrow the abilities of that system. Our enterprise-class solution is engineered for high-volume, multi-site operations. And because it is scalable, you don’t need to develop a large IT infrastructure; you can run the entire system in the cloud and leave the IT infrastructure work to HighJump.