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Addressing the Human Side of a Voice Implementation


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Addressing the Human Side of a Voice Implementation

When planning a voice implementation, many organizations forget one of the most important pieces- the human side. The people who will be using your solution every day are the key to making your voice project a success, so a plan should be put in place to ensure they are on board from the beginning. This whitepaper will walk you though how to create a change management plan to make sure your voice solution is accepted by your workers, and will help make sure you get the most out of voice!

“Going from paper and pen was a large change in technology, so we wanted to stay focused on communication and training. Addressing change management from the beginning was one of the major keys to success for our voice project.”– Director of Strategy and Technology, ContainerWorld

Download the whitepaper to learn more about:

  • The steps to building an effective change management plan
  • Tips for undergoing a voice implementation
  • Lessons from those who have completed successful voice projects