Solving the Omni-channel Challenge with In-store Fulfillment
GET READY TO EXECUTE YOUR OMNICHANNEL STRATEGY
The retail and supply chain industries are buzzing with strategies for succeeding in a multichannel marketplace: How do you give customers the choices they want on the channels they want, while fulfilling the order in a way that's convenient for the customer as well as efficient and profitable for the retailer? Circling around this question, though, is yet a larger one –to protect your brand and reputation, how do you ensure a consistent customer experience across all channels? Executing your omni-channel strategy is easier said than done.
In this video series, we invite retailers and grocers to think outside of the warehouse box about how to incorporate brick-and-mortar stores into the order fulfillment process.Watch to discover how businesses are implementing these techniques today to offer a seamless customer experience, reduce costs, and increase e-commerce profitability!
VIDEO 1: WHAT YOU’LL LEARN IN THIS SERIES
A myriad of marketplace trends are driving change for brick-and-mortar retailers. Are you prepared to respond? How do you compete with pure-play e-commerce retailers? This video gives you an overview of major challenges and some of the solutions we will walk you through in this video series.
VIDEO 2: HOW TO SOLVE THE OMNI-CHANNEL CHALLENGE
The customer-facing omni-channel experience is in place, but operationally, are you ready to execute? How will you manage goods, your interaction back to the consumer, and staff to deliver? You can make all the promises in the world but now you have orders to fulfill, tell systems and people what to do, and provide information back to the customer. Watch this video and learn why in-store fulfillment may be the right solution for your business.
VIDEO 3: WHY INVEST IN OMNI-CHANNEL FULFILLMENT
Why should you invest in your omni-channel fulfillment? What’s the cost of “winging it”? Will it create accuracy issues? Will you be able to meet customer expectations? How will it impact your profitability and ability to compete? What’s the potential risk of not delivering on customer expectations? Watch this video to find answers to this questions and more on the business case behind investing in flawless omni-channel fulfillment execution.
VIDEO 4: WHAT A SUCCESSFUL OMNICHANNEL INITIATIVE LOOKS LIKE
No pie in the sky answers or suggestions. This video walks your through realistic expectations your business will need to meet to successfully implement your omni-channel strategy. Watch for more!
VIDEO 5: EFFECTIVE IN-STORE FULFILLMENT – CAPABILITIES THAT TURN YOUR RETAIL STORE INTO A WAREHOUSE
What are some capabilities that you’re going to need to operate your store like a warehouse? What are some key functional requirements? What should you look for in an in-store fulfillment solution? Watch this video for answers to those questions!
VIDEO 6: WHY CONSIDER A HYBRID FULFILLMENT MODEL
As brick-and mortar retailers integrate their stores into their broader supply chain, new opportunities for efficiency become available. Watch this video to learn about hybrid fulfillment models and how retailers are implementing them today.
VIDEO 7: HOW TO OPTIMIZE IN-STORE PICKING
Efficiency drives profitability. How can you optimize in-store picking? Watch this video to learn about in-store techniques and how to standardize processes to keep labor cost down.
VIDEO 8: CUSTOMER EXPECTATIONS AND HOW TO DELIVER A GREAT EXPERIENCE
You’re probably wondering how in-store fulfillment can help you deliver that seamless omni-channel experience consumers expect today. Watch this video to hear how this fulfillment model can help you offer a more personalized customer experience and differentiate yourself from pure-play e-tailers.
VIDEO 9: SHIPMENT FROM STORE – VARIABLES AND CONSIDERATIONS
What are the delivery options and considerations with in-store fulfillment? In this video, you’ll learn about all shipping variables and be able to determine which one(s) is the right one for your store.
VIDEO 10: ORGANIZATIONAL IMPACT
The potential ROI of leveraging in-store fulfillment to deliver on your omni-channel strategy is easily quantifiable. Learn about the positive impact brick-and-mortar retailers are seeing as a result of executing the tactics proposed in this video series.
VIDEO: HIGHJUMP IN-STORE FULFILLMENT
HighJump helps retailers and grocers optimize in-store fulfillment processes to meet the demands of omni-channel customers while increasing profitability. It drives the movement of goods from receipt, to the backroom, to the store shelf and to replenishment, along with the unmatched flexibility to efficiently fulfill orders while considering your unique way of doing business.
With HighJump’s in-store fulfillment solution, you have extensive, real-time visibility and control functionality for the entire store operation.
To learn more, Click Here or contact us.