HighJump Resources

CobornsDelivers - Innovative Online Grocer Achieves Success with Customer-Centric Distribution

Case Studies

CobornsDelivers provides a welcome convenience to busy grocery shoppers. Customers place orders online for fresh meat and produce, deli and seafood, wine and spirits, freshly prepared meals and regular grocery items. Customers select delivery times, and groceries are delivered to their doors as early as the same day.

Although CobornsDelivers was seeing efficiency gains after automating its distribution processes, its warehouse management system (WMS) was hindering the company’s ability to manage growth. In addition, CobornsDelivers was unable to track product expiration dates - a key concern for compliance with industry regulations.

Read this case study to learn how, by replacing its WMS, CobornsDelivers was able to:

  • Optimize put-away and fulfillment while taking stock rotation into consideration at all times
  • Deliver high-quality products through just-in-time inventory processes that maintain product freshness
  • Support its offering of same-day delivery service
  • Monitor key metrics to help ensure orders are fulfilled accurately and on time

“An optimized, growth-oriented supply chain is central to our success as an e-grocer,” said liwanag Q. Ojala, president and COO, CobornsDelivers. “Today, we’re able to achieve this type of environment without sacrificing our budget, product quality or philosophy of superior customer service.”

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