CASE STUDY: Channing Daughters Winery
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The components of HighJump have been assembled specifically for the wine industry. Successful wineries like Lewis Cellars and Foxen Vineyard rely upon HighJump to be an extension of their brand and to simplify their winery operations so that they can keep their focus on producing fantastic wine and delighting their customers.
So, whether it’s selling your branded merchandise online, simplifying the ordering process for your distributors, extending your wine club memberships, managing early releases and special events or automating inventory or asset management, rest assured that HighJump has you covered.
HighJump can automate not only your direct to consumer business, but also streamline dealing with your distribution partners and fulfillment houses. Increase your revenue and simplify operations by leveraging HighJump to more effectively promote and sell your products through the fastest growing marketplace on Earth – your branded website.
Developing and managing a successful wine club can be the cornerstone of building a successful loyalty program. But, managing a club from spreadsheets can become overwhelming and extremely time consuming. Let HighJump take that job over for you. Grow your revenue and increase loyalty with your customers.
Capturing customer information is more than simply storing data. It’s about providing the best customer experience to keep them coming back. By utilizing HighJump, your tasting room employees have the ability to view customer purchase history, enabling them to make informed wine recommendations. When a customer decides they want to make a purchase right then and there, your employees can capture transactions directly from an iPad, allowing everyone to be mobile while making sales.
Booking wine tastings is another incremental revenue source that has traditionally been managed with pencil and paper. HighJump Vintners’ Edge was built to ease the pain of managing reservations by automating the process and the customer interaction leading to increased bookings and higher customer satisfaction.
HighJump gives you market leading tools to automate and handle your own pick, pack and ship operations with ease. You’ll have much tighter control of your inventory, whether you’re shipping to your customers, or to your fulfillment house if you’re utilizing one. HighJump ties back into your invoicing system based on what state you’re shipping to by partnering with ShipCompliant. This partnership will ensure that your compliance and tax regulations are dealt with before the order even gets placed.
It’s our passion for wine that drives us to provide you with the best solutions for your business. That’s why HighJump allows you to pick and choose what you need today, and grow your system as your business grows. Our winery team at HighJump will work closely with you to help determine which apps fit best with your current business operations, as well as help plan around your future growth.
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