OmniChannel Retail

OmniChannel Retail

OmniChannel Retail challenges solved. With HighJump solutions meet all of your omnichannel retail needs.

Empowered consumers’ demands continue to evolve. Your supply chain is challenged to deliver a seamless omnichannel experience. You need a combination of solutions built on a common platform that work together to help you fulfill multi-channel orders in the most efficient way for both your consumer and organization.

We’ve been helping retailers maximize in-store and direct-to-consumer revenue since before the turn of the millennium. As the ever-changing retail landscape has evolved, so has our software, enabling you to progressively expand your capabilities and deliver an integrated customer experience across all channels.

Web Stores

Our web stores have been specifically engineered and optimized for driving and converting traffic, loaded with all the eCommerce marketing tools you would expect. Rather than pushing templates, each store is uniquely designed to match your existing brand. Our always-on-screen shopping cart provides the best possible shopping experience for your customers. Product pages are optimized to rank well in search engines and have a plethora of social media tools, all designed for driving traffic. As you would expect, we also deliver an optimized shopping experience for your mobile shoppers — one of the fastest growing retail channels.

Order Management Software

Order Management can be an area of extreme efficiency and savings, or extremely high, hidden costs. Industry-leading retailers are using strong order management capabilities to create consistent consumer experiences across channels and create competitive advantage. Our solution is cloud-based, allowing for quick deployment and unlimited users with controlled access levels. From this hub, you can modify orders, process payments and refunds, generate and print shipping labels, track packages and more. It is also equipped with powerful searching and reporting tools, to give you the important data you need about your customers, products, orders and promotions.

Clienteling

Innovations in computing devices such as mobile phones and tablets are making it easier to arm store associates with all the information they need to service consumers. Additionally, consumers expect store associates to have a complete view of their previous brand engagement, regardless of channel. To address these needs, we provide a mobile clienteling application that allows store associates to easily retrieve product information, pricing and customer purchase history from a tablet device.

In-Store Fulfillment

Progressive retailers are now looking at the retail store as a new source of supply in omnichannel fulfillment. We help retailers operationalize and optimize in-store fulfillment and store-to-consumer delivery processes. We have built a unique set of execution workflows that allow store associates to optimize order picking in the store and track inventory throughout the store. The result is happy customers’ incremental revenue opportunity and the store-level inventory accuracy required for omnichannel commerce.

Home Goods Retail Management

For home goods retailers we provide an all-in-one, integrated system that has been helping retailers become more efficient and profitable for over 35 years. From point-of-sale to inventory control and accounting, we provide a home goods retailer with all the tools required to run your retail store chain. Discover how you can easily keep winners in stock a higher percentage of the time, coach your sales team to become “A” players, build customer loyalty and gain complete visibility to your store operations and inventory.

ERP and Financial System Integrations

Even with the best retail systems, a successful retailer needs to have seamless integration back to their financial systems. Our retail systems come with standard product integrations to many major ERPs and financial systems. This means that our engineers have already designed, built and tested the integration, which shortens your implementation and ensures that you quickly achieve return on investment from your retail system.

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Discover how our solution enables you to operationalize eCommerce order fulfillment in the store and meet OmniChannel customers’ expectations.

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Visit Nexternal.com for more information on the eCommerce Solutions

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