- Supply Chain, Transportation and DSD Customer Support Login
- Supply Chain Customer Central for Documentation and Hotfixes
- TrueCommerce Customer Login
- HighJump University
- HighJump B2Bi Customer Zone
Supply Chain Management Software With Emphasis on Customer Requirements
HighJump is a global provider of supply chain management software and trading partner network technology that streamlines the flow of inventory and information from supplier to store shelf. We support more than 14,000 customers in 77 countries, ranging from small businesses to global enterprises. Our functionally rich and highly adaptable solutions efficiently manage customers’ warehousing, manufacturing, transportation, distribution, trading partner integration, delivery routes and retail stores.
Full Suite of Supply Chain Management Solutions
HighJump supply chain management software manages the flow of inventory and information from supplier through manufacturing, distribution and EDI solutions all the way to direct store delivery. HighJump solutions are designed to meet market and customer requirements in industries such as 3PL/logistics services provider, aerospace and automotive, food and beverage, consumer packaged goods (CPG), healthcare, high-tech, manufacturing, retail and wholesale/industrial distribution.
Highly Adaptable Software Architecture
While HighJump solutions incorporate industry best practices, HighJump also empowers you to go above and beyond typical business processes by building your own company-specific workflows into the system. HighJump’s highly adaptable software architecture enables you to easily personalize the system to meet your specific needs—without the use of custom code—in a fraction of the time of conventional systems, and at a fraction of the cost.
Low Total Cost of Ownership
With HighJump, all system personalizations are external to the core software, so HighJump upgrades and support are not compromised, and cost of ownership is kept low. Many customers perform their own upgrades. The HighJump App Station further simplifies system maintenance and upgrades by enabling customers to browse and add only the functionality they need.
In-the-Cloud and On-Premise Deployment Options
HighJump Software offers its warehouse management system, transportation management system, EDI solutions and route accounting system in a cloud deployment model, eliminating much of the cost and administration time necessitated by installed software.
High Level of Customer Satisfaction and Active Customer Community
More than 14,000 customers worldwide have transformed their supply chains using HighJump solutions. Gartner reports that HighJump customer references call attention to HighJump’s flexibility and willingness to establish a partnership-type relationship with customers. Read customer case studies and watch customer videos.
HighJump customers, partners and employees and industry analysts meet each year at the HighJump Innovation (now HighJump Elevate) user conference. Customers participate in interactive product feedback sessions, analyze customer case studies, and work with peers and industry thought leaders in one-on-one and focus groups. HighJump customers can also participate in customer advisory boards.
HighJump University Offers More Training Options
HighJump University helps you maximize the benefits from your HighJump supply chain management and direct store delivery solutions with in-depth training courses. Whether you choose an instructor-led class or utilize our media-rich 24x7 eLearning courses, your team will be well-equipped to operate and administer your HighJump system and to create your own unique workflows using HighJump adaptability tools.
View HighJump University brochure
HighJump customers: log in to HighJump University
Best Practices-Based Implementation Methodology
A successful system implementation is essential for you to maintain efficient operations and strong customer relationships. By combining robust standard functionality with its best practices-based implementation methodology, HighJump consistently delivers implementations that are on time, on budget and on target with customer requirements. This is accomplished by making the delivery process predictable, focused and tightly controlled while simultaneously applying supply chain best practices through experienced industry professionals.
Worldwide Customer Support
HighJump offers exceptional support for your system. HighJump’s Worldwide Support team is well-versed in the details of your solutions and is ready to assist you in troubleshooting and problem resolution. This team of full-time technicians is educated in industry requirements and combines that knowledge with the specifics of your supply chain software.
Fast Company Growth
HighJump's solid financial backing fuels our ability to invest more resources where they will directly benefit our customers. These areas include a broadened product offering through R&D and acquisition, integration of best practices and support for international operations.
HighJump today has more than 100 international customers and a partner network serving our international target markets. Building on our current success and strength worldwide is a key part of HighJump’s growth strategy.
 Magic Quadrant for Warehouse Management Systems, Gartner, Inc. April 2009.
OUR CORE VALUES
We foster long term relationships with our customers, understanding their business needs and earning their trust. We never compromise our quest to exceed our customers’ expectations.
Our employees are our greatest asset. The knowledge, talent and commitment that each individual possesses gives HighJump a significant competitive advantage.
We warrant respect and trust with our customers and with each other. We are trustworthy, reliable and accountable, and we attempt to conduct our business with the highest standards of ethics and professionalism.
We take pride in our knowledge and abilities and are mindful that we may falter at times. Recognizing humility is a key component to our growth and development. If we are to be progressive in our industry, we must educate ourselves with the knowledge and opinion of others.
We embrace corporate growth and positive change. We are open and accepting of new ideas. We continually strive to be the best in our industry through customer focused innovation.
We are committed to the overall success of the company. We focus our actions on achieving individual, team and corporate goals. We share common values, which guide our corporate culture. We treat each other with kindness and respect and we have fun!