Thursday, May 17, 2012
A company that is looking to implement electronic data interchange (EDI) is often on the cusp of realizing its greatest business opportunity – the chance to significantly expand its customer base and distribution by partnering with a major retailer or manufacturer. You need to comply with your new trading partner’s EDI requirements in a timely and efficient manner, so it’s vital that your EDI rollout is seamless, with no delays or surprises.
Likewise, you need an EDI system that is straightforward to use and requires minimal training, yet is robust enough to ensure the accuracy of transactions so your staff doesn’t transmit orders with errors that will result in chargebacks.
One way to minimize costs, reduce the risk of errors and delays, and maximize productivity gains in your EDI implementation is to choose a true, end-to-end EDI solution. That means all the components of the EDI system are developed and supported by the same vendor, and the solution includes proven EDI integration with your accounting software or ERP system.
Many EDI solutions that are marketed as “one stop shopping” actually include components from multiple vendors, which are supported by a reseller or service provider. These additional third parties often add to cost and risk. Below are some of the reasons why.
Costs and Risks of a Multi-Vendor EDI Solution:
• Point solution providers need to charge more for their piece of the solution because that’s their only source of revenue.
• Supporting all your EDI requirements takes broad knowledge encompassing all your platform’s components, including the transaction network (EDI VAN), trading partner requirements and EDI system. A unified solution adds up to fewer problems and quicker solutions. An end-to-end solution has fewer “moving parts” than a multi-vendor solution, and usually has simpler contracts and licensing.
• A single-vendor solution that integrates with your business softare or ERP system is easier to use and shortens training time and time-to-value.
• An end-to-end solution is easier to implement and maintain, because the components are built to work together.
A modular, single-vendor EDI platform coupled with a secure transaction network (a transaction gateway that provides value added network services) from the same vendor helps reduce total cost of ownership, and enables you to scale up quickly and affordably as your business grows. Integrating ongoing maintenance and support with the solution reduces TCO further, by ensuring that costs remain stable and affordable when you expand your business with new customers -- add trading partners, change trading partner specifications, upgrade your business system or accounting software, and so on.
HighJump TrueCommerce is the only EDI provider with a complete, end-to-end solution from one source. For over fifteen years, HighJump Software TrueCommerce EDI Solutions has offered everything growing businesses need to successfully implement EDI and realize its full value to the productivity, efficiency and customer relationships.
TrueCommerce simplifies and automates many of the processes of creating, sending and receiving business documents in the EDI format. Whatever the particulars of your environment, TrueCommerce offers a market-leading, complete and cost-competitive EDI solution with no annual contract or maintenance fees, unbeatable US-based support, and no hidden network charges.
For more information on how TrueCommerce can help your business capitalize on its greatest opportunities – its customers – call 1-888-430-4489 or visit http://www.highjump.com/truecommerce.